Understand and control usage-based charges when you exceed your plan limits
Each plan includes storage and bandwidth allowances. If your team exceeds these limits, overage charges apply based on your plan's rates — but only if you've opted in by setting an overage limit.
By default, your overage limit is set to $0, which means hard limits are enforced. When you hit your plan's storage or bandwidth cap, uploads are blocked and video delivery stops until the next billing period or until you upgrade.
If you set an overage limit, your team can continue operating beyond the plan limits up to your chosen spending cap. Overage charges are billed at the end of each billing period on top of your regular subscription.
Rates depend on your plan:
Exact rates are shown on the billing card in Settings.
The maximum overage limit depends on your plan tier. Setting it to $0 disables overages entirely — your team will be hard-blocked at plan limits instead.
The billing section in Settings shows your current storage and bandwidth usage relative to your plan limits. You'll see a warning when usage reaches 80% of your limit.
For a more detailed breakdown, visit the Analytics page to see bandwidth trends over time.
If your team reaches its overage limit, the same hard limits apply as if overages were disabled:
To avoid interruptions, monitor your usage and adjust your overage limit or upgrade your plan before hitting the cap.