Videos

How to Access Video Files

Find and copy direct URLs for original, adaptive, and poster files

The Files section on each video's detail page lists every file associated with that video — the original upload, the adaptive stream, the poster image, and any generated transcript or outline files. You can copy these URLs directly from the UI.

Open the video detail page

Go to your video library and click any video to open its detail page.

Find the Files section

Scroll down the right column to the Files panel. Each file is listed with a short label and its URL:

  • Original — the raw file you uploaded
  • Adaptive — the HLS manifest (.m3u8) for the transcoded adaptive bitrate stream
  • Poster — the thumbnail image generated from the video
  • Transcript — the transcript JSON file, if transcription is available
  • Outline — the chapters/outline JSON file, if available

If processing is still in progress, a file will show "Processing…" instead of a URL.

Copy a URL

Click anywhere on the URL row for the file you want. The URL is copied to your clipboard and a confirmation toast appears.

These URLs are served from your team's configured CDN domain. If you have a custom domain set up, the URLs will use that domain.

Using the HLS URL with a custom player

The Adaptive URL is a standard HLS manifest. You can pass it directly to any HLS-compatible player such as Video.js, hls.js, or a native <video> element on Safari. See the guide on using raw HLS URLs with a custom player for details.